Sunday, November 28, 2010

Debt collectors censored by OFT

November 23, 2010 13: 54 GMT updated Money Aktiv Kapital said not to break the rules again once a large firm of debt collectors, Aktiv Kapital has been censured for having attempted to take action against people who have no money.

Office of Fair Trading (OFT) has said the company to stop chasing debts when he had been informed in writing that they continue the wrong person.

The OFT said that this kind of error is a pattern of complaints that it received to the debt collectors.

Aktiv Kapital has already taken steps to resolve the issue, said the OFT.

At Bromley, Aktiv is part of a group from all over Europe.

"Aktiv Kapital was hunt people for debts challenged without properly investigate the issues in dispute, in violation of debt collection guidance of the OFT," said the Governor.

"The survey also found that those being pursued unreasonably felt under pressure by Aktiv Kapital"

Bad details

The company was informed to obey rules and verify first if someone writes to pretend that they have not actually silver.

The OFT said the problem often stem from creditors from incomplete information or to another debt collector when the debt had been sold or the collection of money owed.

Aktiv Kapital already has measures to ensure that it does not pursue people more when their identities were wrong.

The OFT has added that the company will ensure not send letters or call which appear to be "" threatening or constitute unreasonable pressure.""

Regulatory body said that he wanted to ensure that problems do step re-occur, and that the company may be a fine could reach £ 50,000 for each violation of the rules or having his licence revoked.


View the original article here

No comments:

Post a Comment